INDEX / FAQ — 04 SECTIONS
FAQ.
Answers from the bench. If your question isn't here, write to us — we read every message and reply inside one business day.
Drops
Each Arcline release is a single lot — usually 300 pairs — produced in one run. Every pair gets a numbered tongue patch. When the lot sells out, the colorway is archived and never restocked.
We don't offer reservations. The only way to secure a pair is through the public drop on the site. Join the list for early access to the next release.
Because each drop is limited and un-restocked, we can't replace sold-out sizes from the same lot. We recommend sizing guidance and joining the list for first notice of the next drop.
Sizing
Our lasts are built on a standard US Brannock fit. Most wearers take their usual sneaker size. If you're between sizes or have a wide forefoot, we recommend going up a half size.
Yes, within 14 days of delivery and only if your size is still available in the same drop. Exchanges are subject to lot inventory and the pair must be unworn with tags intact.
Shipping
Orders ship within 2 business days. Domestic delivery is 3–5 business days; international is 7–14 business days depending on customs.
Yes, we ship to most countries. International orders may be subject to import duties and taxes, which are the responsibility of the recipient.
Archive
Archived colorways are retired. We don't remake them, restock them, or sell them through other channels. The archive is our record of every lot we've printed.
No. The whole point of a numbered drop is that it exists once. New drops may reference past silhouettes, but the original lot and colorway stay archived.
SUPPORT / 05
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